Frequently Asked Questions
Do I need an appointment for a regular visit or check up?
            We only make appointments for surgical operations and end-of-life procedures. All other visits are completed on a walk-in basis. Just come during the normal hours (see below) and we’ll get everything taken care of for you.
 
Which doctor will I see when I come in?
            Our professional staff works as a team with your pet’s health as the focal point.  The doctors review all medical histories for each pet to be certain there is continuity in care. However, if you would prefer to see a specific doctor just be sure to tell a front staff member when you sign in.
 
How long will I need to wait after signing in?
            Any walk-in operation must accept the nature of ‘first-come-first-serve’. We are sensitive to your time and understand the commitment you are making by bring your pet in. Rest assured that we are working to serve you as quickly as possible. We provide veterinary services this way so that you won’t have to wait another day to get your pet the help they need.
Is parking readily available?
            Yes, we have a lot exclusively for clients. There is also off-street parking on Addison St. And if necessary, the lot across Addison that belongs to Greater Trinity Church is also available.
 
What are the clinic hours?
            Sign-In Hours (to see veterinarian)
            Monday – Friday
9:00am – 12:30pm and 3:00pm – 5:30pm
Saturday
8:00am – 11:30am
Clinic Hours (med pick up)
Monday – Friday
8:00am – 5:30pm
Saturday
8:00am – 11:30am

Where is the clinic located?
            Address and Map… (667 Meeting Street, 29403)
            From Mt Pleasant – take Hwy 17 S over the Ravenel Bridge. Exit for Meeting St and turn R onto Meeting. PVC is 0.2 miles on the left.
            From James Island or West Ashley(south) – take Hwy 17 N using the crosstown(Septima Clark), and ramp onto I-26 West. Exit 220 A (Romney St) and make a right onto Romney St. Turn right onto Meeting St. PVC is 0.1 miles on the right.
            From North Charleston or West Ashley(north) – take I-26 East toward Charleston. Exit 119 B (Morrison Dr/E Bay St) and make a left at bottom of the ramp onto Mt Pleasant St. At the second light make a right onto Meeting St. PVC is 0.5 miles on the right.
 When is the best time to come in?
            If you are picking up medication or refills you may come at anytime between 8 and 5:30 (8 and 11:30 on Sat). If you are coming in for a veterinary visit you need to come as soon as possible if you believe your pet to be unwell. Or when the convenience suits you best for nonemergency checkups. Remember we offer a drop off service (drop off any time before 1pm and pick up after 3pm) if you have conflicts in your schedule.
 
How can I get a prescription refilled?
            Simply call the clinic. Let the team member that answers the phone know what you need.  They will pull your pet’s chart and clarify the refill with the veterinarian.  The refill can be available after 3pm on same day pickup or on the following day.
 
What is the recommended age to spay or neuter my pet?
            Six months is appropriate for both dogs and cats alike. If you have specific questions regarding this process, we can sort it out on your next visit.
Do I need to use heartworm and flea prevention all year long?
            YES!! The climate in Charleston is considered subtropical which is ideal for fleas and mosquitoes. Both dogs and cats must be up to date on their flea and heartworm preventative.  Let us walk you through which product is best for you, if you aren’t sure.
 
What is the charge for a veterinary visit?
            The Office Visit/Physical Exam rate is typically $45. Recheck exams for existing problems being actively treated by our veterinarians is free.
If I have made the decision to humanely part from my pet, what should I do?
            Euthanasia is a difficult time and we want to make it as peaceful as possible.  Give us a call so that we can set up a time for you. We will walk you through the process and help inform you of any decisions that you need to make.
 
What is my pet’s normal body temperature?
            The normal temperature for dogs and cats falls between 101 – 102.5F. If you suspect a fever, take your pet to the veterinarian.
 
Which vaccines does my pet need and when?
            Every pet is different regarding their unique exposure risk. We can help you make that determination. Rabies, Distemper, Parvo, Parainfluenza, Hepatitis, and Kennel Cough are all considered core yearly vaccines for dogs. Rabies, Rhinotracheitis, Calicivirus, Panleukopenia, and Leukemia are core vaccines for cats. Puppies should have booster series at 6, 9, 12, and 16 weeks of age. Kitten’s boosters should be at 8 and 12 weeks of age.